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Immigration-Related Departments

Procedures for immigrations

Nagoya Regional Immigration Bureau, Centrair Airport District Immigration Office

Tel: +81-569-38-7410
Hours of operation: 8:30 – 12:00, 13:00 – 17:30, Monday – Friday only

The Ministry of Justice, Immigration Bureau

Duty exemptions, luggage procedures during immigration regarding items banned or restricted for import, and other customs-related information

Chubu-Airport Branch Customs

Tel: +81-569-38-7600
Hours of operation: 9:00 – 17:00, Monday – Friday only
Tel: +81-569-38-7624
Hours of operation: 17:00 – 9:00 (next day), open 365 days a year

Chubu-Airport Branch Customs

Import and export of pets and other animals, meat products, and other information related to animal quarantine

Animal Quarantine Service, Chubu Airport Branch

Tel: +81-569-38-8577
Hours of operation: 8:30 – 17:00, Monday – Friday only

Animal Quarantine Service

Import and export of plants, vegetables, fruit, and other information related to plant quarantine

Nagoya Plant Protection Station, Central Japan International Airport Branch: Passengers

Tel: +81-569-38-8433
Hours of operation: 8:30 – 17:00, Monday – Friday only

Nagoya Plant Protection Station, Central Japan International Airport Branch: Air Cargo

Tel: +81-569-38-8439
Hours of operation: 8:30 – 17:00, Monday – Friday only

Plant Protection Station

Health-related information, including quarantine and inoculation for overseas infectious diseases
Imported food products

Central Japan International Airport Quarantine Branch

Tel: +81-569-38-8190

Nagoya Quarantine Station (in Japanese)

If You Don't Know Who to Contact

Centrair Telephone Center

Tel: +81-569-38-1195
Hours of operation: 6:40 - 22:00, open 365 days a year

Contacting Us Online

We accept inquiries through our online contact form.

Contact Form