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International Arrivals

The Arrivals Lobby is located on the second floor of the Terminal Building.
It takes about 15 to 30 minutes after the plane has landed to complete all arrival procedures.

1
International Arrivals (restricted area) Quarantine

If a health-related questionnaire is handed out aboard the airplane, fill in all the required sections and submit it to the Quarantine Counter.
If you experience diarrhea, fever, or other symptoms of illness during your travel, please do not hesitate to visit the Health Consultation Office.

2
International Arrivals (restricted area) Immigration

Japanese and foreign arrivals should proceed to the correspondingly indicated booth and submit their passport to the immigration officer.

3
International Arrivals (restricted area) Baggage Claim

At the Baggage Claim Area, passengers should retrieve their baggage from the carousel displaying their flight number, checking it against their baggage receipt number.

*If you cannot find your baggage or your baggage is damaged, please notify airline staff.

Animal and Plant Quarantine

Passengers bringing animals (or meat) or plants (including fruit) into Japan must submit them to an import inspection at the Animal and Plant Quarantine Counter after they have retrieved their baggage.

4
International Arrivals (restricted area) Customs Inspection

Passengers with goods under the Duty-Free limit should line up for the table with the green lights. Passengers with goods that exceed the Duty-Free limit and passengers who are unsure whether their goods exceed the limit should line up for the table with the red lights.
Since July 2007, all passengers visiting (or returning home to) Japan have been required to submit a customs declaration.
Passengers who are required to pay a duty should pay it at the bank located in the Immigration Area.

5
2F: Arrivals (nonrestricted area) Arrivals Lobby

Arrivals procedures are finished once you arrive at the Arrivals Lobby.

6
Access Plaza

Upon arrival, passengers should head for the Access Plaza and use one of the available means of transportation.

Access Plaza (Transportation-Related Information)