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Information and Police Station

Information

There are Information Counters on each floor.
Besides providing overall information, the Information Counters offer wheelchairs and baby strollers for use at the airport, as well as a changing room and other services.
Please visit this counter if you have any particular needs.

・Information Center
The information center located on the third floor Departures Lobby offers reservations for same-day use of rental lounges, sells Centrair gift certificates and provides various information services.

Hours of operation
5:00 - 21:50

Operation hour is different from each Information. The operation hours are extended, accoring to the flight time.

Location

Departures Lobby (3F)

Arrivals Lobby (2F)

Welcome Garden (1F)

Access Plaza

Information

Police Station

The Central Japan International Airport Police Station is located inside of the Terminal Building. If you have lost any cash or valuable items, a crime has occurred or you have been involved in an accident, please come to the police station.

Contact
TEL: +81-569-38-0110
Location

Departures Lobby (3F)

Police Station

Tourist Information

This is a tourist information center for international travelers to Japan. Tickets for domestic transportation to other parts of Japan are sold here. You can buy JR, Shinkansen and other train tickets and bus tickets. Payments by credit card is accepted.
Tourist information is available at the Central Japan Travel Center on the 2nd Floor of the Passenger terminal building.

Hours of operation
8:00 - 22:00 (Everyday)
(Consultations available: 9:00 – 21:00)
Location

Arrivals Lobby

Related links

Central Japan Travel Center

Tourist Information

Information Volunteers

In the spirit of giving our customers with a warm welcome, local volunteers have teamed up with Central Japan International Airport to provide information services within the airport, at the Passenger Terminal Building and the Access Plaza. Feel free to ask them any questions.
Our information volunteers also provide guided tours on the Sky Deck on an occasional basis. Electric carts also operate at the Access Plaza on an occasional basis. Please don't hesitate to ask us if you need assistance from the Access Plaza to the check-in counter or the parking lot.
Our information volunteers in the Central Japan International Airport can be spotted by their orange-colored vests.

Information Volunteers

Centrair Telephone Center

Please give our Telephone Center a call if you have any questions or concerns regarding flight information, airport facility guidance, lost items, or Central Japan International Airport.

Attention

・Flight information is provided via automated voice service. Follow the voice instructions when making your call.

Contact
TEL: +81-569-38-1195
Hours of operation
6:40 - 22:00, open 365 days a year

* However, the opening hours are extended to 23:45 on the following days.
Extended opening days: Sunday, Monday, Thursday, Friday, Saturday

Tourist Information & Service

This tourist center provides travel-related brochures and free Wi-Fi service. It has staff members who can handle inquiries in three foreign languages: English, Chinese, and Korean. They are ready to help with any problems or travel-related questions you may have, so don’t hesitate to stop by. They also have a same-day baggage delivery service available for foreign travelers visiting Japan (a fee is required).

Hours of operation
8:00 - 22:00
Location

Arrivals Lobby (2F)

Related links

Tourist Information & Service

Tourist Information (Counter)

Same-day baggage delivery service

Shoryudo Tourist Information Center

Orale/Tokoname Tourist Information Counter

This counter introduces visitors to places to see in the city of Tokoname, also known as the city of pottery. You can purchase tickets to enjoy the boat races of Japan, including the Tokoname Boat Race, at the adjacent ticket counter.

Hours of operation
7:30 - 21:00
Location

Access Plaza (1F)

Related links

Tourist Information (Counter)

Tourist Information (HP)

Orale/Tokoname Tourist Information Counter