International Arrivals

Once the airplane arrives, the whole procedure takes about 15 - 30 minutes.

1.Quarantine
When an inquiry form on health is distributed on board, please fill in the required information and submit it at the quarantine counter.
If you have had symptoms such as diarrhea or fever, and you are not feeling well, please do not hesitate to visit Health Consultation Office.

2.Immigration(for Entering Japan)
Please proceed to the booth titled either Japanese Passports or Foreign Passports, and present your passport to the immigration officer.

3.Baggage Claim
At the baggage claim area, please claim your luggage from the carousel that is displaying your flight number, while cross-checking your baggage receipt number.
*If you can not find your luggage or your luggage is damaged, please declare it to the airline staff.

Animal / Plants Quarantine
When you are bringing animals (or meat) or plants (including fruits) etc. to Japan, you will go through import inspection at the plant / animal quarantine counter after receiving your luggage.

4.Custom Inspection
If your goods are within the limit of duty free, please come to the table with green lights. If your goods are exceeding the limit of duty free, or if you are not sure whether your goods are within the limit of duty free, please come to the table with red lights.
If your goods are over the limit of duty free, or if you have sent goods by separate post, please submit "carry-on goods / separate post declaration".
Please pay tax at the bank in the immigration area.

5.Arrival Lobby
When you arrive at the arrival lobby, the procedure is completed. Thank you very much for your cooperation.
If you have time, please visit Sky Town on the 4th floor, and enjoy our restaurants, events, or bath with a great view, etc.

6.Access Plaza
When you go home, please head to Access Plaza and use appropriate transportations.

Departure /Arrival Information
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