For Customers

We at Central Japan International Airport Co.,Ltd. and Centrair Passenger Service Co., Ltd. (hereinafter called the "Centrair Group") are aware of the importance of the personal information of customers, and we take all reasonable measures to protect their personal information.

  1. The Centrair Group gathers and uses the personal information of customers, including their name, address, and telephone number, only for the purposes consented to by the customer to provide services. Please contact us at your convenience to consult with us regarding any information that could cause problems.
  2. The Centrair Group checks to ensure that, if necessary in order to provide services, customer information is handled by financial institutions and business contractors in a proper manner and only within the scope of the purposes consented to by the customer.
  3. The Centrair Group mutually shares customer information among Centrair Group companies if necessary in order to provide services, and only within the scope of the purposes consented to by the customer.
  4. If a customer wishes to check anything regarding the information on that same customer that has been gathered by the Centrair Group, we shall, as a rule, provide those details. If any of the information is in error, we shall correct it. In order to confirm that the customer making the request is the one to whom the information applies, in such cases, we may ask for some details regarding the information on that customer which is stored by the Centrair Group.
  5. The Centrair Group follows all laws and standards related to the protection of personal information.
  6. The Centrair Group takes all precautions necessary to carry out the safe and proper management of personal information entrusted to us by customers. We also conduct reviews of our management methods and management systems when necessary.