Frequently asked questions (FAQ)

Frequently asked questions (FAQ)

About flights

How do I check the flight schedule of my flight?
What can I do if my flight is canceled?
What countries have entry restrictions?
Can I can enter (or return to) Japan from overseas?
My Airline’s call center is not working
Can I bring disinfectant with me inside the airplane (cabin)?
Should I come to the airport sooner than usual due to strengthened measures?

About airport initiatives

I heard in a report that an airport user was infected, but I want to know the detailed route
I am worried I am infected after I came back from abroad what do I do?
Is disinfection in the airport done properly?
Are hygiene measures for users and employees implemented?