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Information and Police Station

Information

There are Information Counters on every floor.
Besides providing overall information, our Information Counters provide wheelchairs and baby strollers to use at the airport, among many other services.
Please visit these counters if you have any doubt or encounter any problem.

・Information Center
The Information Center located on the third floor Departures Lobby offers rental lounge reservations for same-day use, sells Centrair gift certificates and various information services.

Hours of operation
4:40 - 21:50

This are the operation hours for the Departure Lobby counter. Operation hours are different for each Information Counter. The operation hours are extended, according to the flight schedule.

Location

Departures Lobby (3F)

Arrivals Lobby (2F)

Welcome Garden (1F)

Access Plaza

Information

Central Japan Travel Center

In this tourist information center travelers inquire about touristic locations, obtain tickets for transportation to other parts of Japan, like Shinkansen, train and bus tickets, and purchase transport passes, such as Japan Rail Pass.
Visitors can inquire in Japanese, English, Chinese and Korean..

Hours of operation
8:00 - 22:00 (Everyday)
Ticket purchases: 9:00-21:00 (until 20:30 for Japan Rail Pass)
Location

Arrivals Lobby

Related links

Central Japan Travel Center

Tourist Information

MEITETSU Tourist Information Center

This is a tourist information center where international travelers can inquire about touristic spots and purchase MEITETSU train tickets, μ-SKY Limited Express ticket included, with credit card, Wechatpay or Alipay.
Other available services are: pocket Wi-Fi rental and Shoryudo Bus Pass exchange.

Hours of operation
7:00 - 20:00 (Everyday)
Location

Access Plaza

Related links

MEITETSU Travel Plaza

Tourist Information

Tourist Information & Service

This tourist center provides travel-related brochures and free Wi-Fi service. It has staff members who can handle inquiries in English, Chinese, and Korean. They are ready to help with any problems or travel-related questions you may have, so don’t hesitate to stop by.
They offer a same-day baggage delivery service available for foreign travelers (a fee is required).

Hours of operation
8:00 - 22:00
Location

Arrivals Lobby (2F)

Related links

Tourist Information & Service

Tourist Information (Counter)

Same-day baggage delivery service

Shoryudo Tourist Information Center

Tourist Information Counter

This Tourist Information Counter is conveniently located in the middle of Access Plaza, in front of the train station and close by the bus and taxi stops.
It provides information on tourist attractions and transport information in Central Japan (Nagoya City, Aichi Prefecture, Gifu Prefecture, Mie Prefecture, Shizuoka Prefecture, Fukui Prefecture).

Hours of operation
06:40-22:00 (Everyday)
Location

Access Plaza

Tourist Information

Orale/Tokoname Tourist Information Counter

This counter introduces visitors to places to see in the city of Tokoname, also known as the city of pottery. You can purchase tickets to enjoy the boat races of Japan, including the Tokoname Boat Race, at the adjacent ticket counter.

Hours of operation
7:30 - 21:00
Location

Access Plaza (1F)

Related links

Tourist Information (Counter)

Tourist Information (HP)

Orale/Tokoname Tourist Information Counter

Police Station

The Central Japan International Airport Police Station is located inside of the Terminal Building. If you have lost any cash or valuable items, a crime has occurred or you have been involved in an accident, please come to the police station.

Contact
TEL: +81-569-38-0110
Location

Departures Lobby (3F)

Police Station

Centrair Volunteers

In the spirit of giving our customers a warm welcome, local volunteers have teamed up with Centrair to provide multilingual information services within the airport. If you spot these orange-colored vest volunteers feel free to ask them any questions.

Information Volunteers