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Tourist Information & Service

Experience Your First "Omotenashi (Japanese Hospitality)" upon Arrival in Japan

English, Chinese and Korean-speaking staff are available at all times.
Our staff is happy to help you plan your trip.

Location: Arrivals Lobby at Central Japan International Airport, Nagoya
Hours of operation: 8:00 - 22:00
Fees: Free

* The fees stated here apply to suitcase delivery. They may vary for non-suitcase items depending on size.

We Welcome You with "OMOTENASHI"

Staff who are fluent in English, Chinese, and Korean welcome you here. Staff will respond to any problems and concerns during your trip in your native language. Surely, they can also recommend the best restaurants and places. Please feel free to inquire. We serve wet towels and Japanese tea so that you can experience our Omotenashi as soon as you arrive.


Tourist Information & Service is located at the center of the second floor of Arrivals Lobby. It is located in a very convenient location of about a minute away from the gate after immigration.