Lost and Found

Inquiries

Depending on what you lost and/or where you lost it, the contact location will differ.
Please contact the appropriate location.

For users of international flights, if you have lost or forgotton an item after passing through the security check please contact the customs office.
If money or valuables are recovered in the airport, the police will be contacted immediately.
If you have lost money or valuables please contact the police immediately.

Lost valuables

Money, passport, camera, smartphone, PC, tablets, etc.

Central Japan International Airport Police

+81-569-38-0110

(24hours, no holidays.)

Central Japan International Airport Police

Lost items onboard

Please contact the applicable airline if you lost an item on the plane or at the check-in counter.

Airline information

In case of lost items in the international flight restricted area (duty-free goods etc.)

Central Japan International Airport Customs Office

+81-569-38-7610

(9:00-17:00, weekdays only)

+81-569-38-7624

(17:00-following day 9:00, year round)

Central Japan International Airport Customs Office

If you do not know where you lost your items contact the number below.

Internet Inquiries

Replies are made on weekdays (9:00-18:00).
On Sat, Sun, Holidays, New Year (12/29-1/3), there are no set times so please be aware in advance that replies may be delayed.

Contact Us