Lost and Found
Inquiries
Depending on what you lost and/or where you lost it, the contact location will differ.
Please contact the appropriate location.
For users of international flights, if you have lost or forgotton an item after passing through the security check please contact the customs office.
If money or valuables are recovered in the airport, the police will be contacted immediately.
If you have lost money or valuables please contact the police immediately.
Lost valuables
Money, passport, camera, smartphone, PC, tablets, etc.
| Central Japan International Airport Police |
+81-569-38-0110 (24hours, no holidays.) |
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Lost items onboard
Please contact the applicable airline if you lost an item on the plane or at the check-in counter.
In case of lost items in the international flight restricted area (duty-free goods etc.)
| Central Japan International Airport Customs Office |
+81-569-38-7610 (9:00-17:00, weekdays only) +81-569-38-7624 (17:00-following day 9:00, year round) |
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If you do not know where you lost your items contact the number below.
Internet Inquiries
Replies are made on weekdays (9:00-18:00).
On Sat, Sun, Holidays, New Year (12/29-1/3), there are no set times so please be aware in advance that replies may be delayed.