Inquiries
Depending on what you lost and/or where you lost it, the contact location will differ.
Please contact the appropriate location.
For users of international flights, if you have lost or forgotton an item after passing through the security check please contact the customs office.
If money or valuables are recovered in the airport, the police will be contacted immediately.
If you have lost money or valuables please contact the police immediately.
Money, passport, camera, smartphone, PC, tablets, etc.
Central Japan International Airport Police |
+81-569-38-0110 (24hours, no holidays.) |
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Please contact the applicable airline if you lost an item on the plane or at the check-in counter.
Central Japan International Airport Customs Office |
+81-569-38-7610 (9:00-17:00, weekdays only) +81-569-38-7624 (17:00-following day 9:00, year round) |
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Replies are made on weekdays (9:00-18:00).
On Sat, Sun, Holidays, New Year (12/29-1/3), there are no set times so please be aware in advance that replies may be delayed.