Contact Us

This is the official contactl format where you can send us inquiries and feedbacks regarding Chubu Centrair International Airport.
Please note that responses may take longer on weekends, public holidays, and during the year-end and New Year holidays.

Please note that defamatory or threatening messages shall be reported to the police and relevant authorities.
We may not be able to respond to all inquiries depending on the content.
Please do not reuse or repurpose any part of our responses.

Please note that we cannot respond to the following inquiries. Thank you for your understanding in advance.

Details of airline services(flight status, ticket reservations, fares, refunds, missed flights, baggage size restrictions, lost or damaged luggage, delayed luggage, etc.)
Please check the website of your airline or contact the airline.
Airline Information
Inquiries regarding lost items / assistance services
For more information about “Lost and Found” and “Assistance Service Reservations,” please refer to the following page.
Lost and Found
Assistance
Inquiries regarding customs, immigration, and quarantine procedures
Requests for brochures, maps, etc.
Requests for business details and statistics of Central Japan International Airport Co., Ltd. / Inquiries regarding personal reseach on Chubu Centrair International Airport
Inquiries regarding job opportunities at Chubu Centrair International Airport

The FAQ is organized by category. Please check before making an inquiry.
FAQ

List of inquiries