Information Center
On each floor of the airport you can find an information desk.
They provide information, wheelchair & baby stroller rentals.
If you have any problems please feel free to ask us for assistance.
In Terminal 1, at the 3rd-floor departures lobby information center, as an additional service we have a special waiting room, and offer information on Centrair gift certificates.
Office Hours
Office hours differ depending on location. Please direct inquiries regarding late-night flights to the appropriate information desk. Some floors in the Terminal Building are open 24 hours to deal with late night flights.
Information center for late-night services
- On the 2nd floor of Terminal 1 the International Arrivals Information desk hours will be changed in case of late night arrivals.
- In the case of late-night departures, please use the International Flight Restricted Area Information Center in the International Departure Waiting Lobby on the 3rd floor of Terminal 1.
Terminal 1,1st-floor Welcome Garden
*Telephone guidance (6:40-22:30)
Terminal 1, 2nd-floor Domestic Flight Arrival Information
*Telephone guidance (6:40-22:00)
Terminal 1, 2nd-floor International Flight Arrival Information
* We will operate in accordance with the late night arrivals.
*Telephone guidance (6:40-22:00)
Terminal 1, 3rd-floor Departures Lobby Information
* We will operate in accordance with the late night arrivals.
*Telephone guidance(6:40-22:00)
Access Plaza Information
6:40-22:30
Terminal 1, 3rd-floor Information Center
6:40-22:30
Terminal 1, 3rd-floor International Restricted Area Information
* We will operate in accordance with the late night arrivals.
*Telephone guidance from June 12 (6:40-22:00)
FLIGHT OF DREAMS
* For more information click here.
Weekdays: 10:00-18:00 / Weekends and holidays: 9:00-20:00
*December 17, 23, 24, 27 and 28: 10:00 - 20:00
*December 29 - 31: 9:00 - 19:00
Terminal 2, 1st-floor Arrival Lobby Information
*Telephone guidance (6:40-22:00)
Centrair Gift Certificates on Sale
We sell certificates that can be used at the duty-free shops, food and beverage stores, and merchandise stores (some stores excluded) in Centrair. Please use Centrair Gift Certificates as presents for travelers, or to show thanks to important people.
- Certificate Types: There are two types of certificates ￥500, ￥1,000
- Place of Sale: Terminal 1, 3rd floor Information Center
- Time of Sale: 9:00-19:00
* The Information Center is open from 6:40-22:30. Please note that the selling time differs. - Expiration Date: There is no expiration date.
- Other: Please pay in cash at the information center.